Privacy Policy

Introduction

Watsonville Deck & Fence ("we," "us," or "our") operates the website located at watsonvilledeckandfence.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when you visit our Site or contact us about a project.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide Directly

When you fill out our contact or estimate request form, we collect the information you enter. This may include:

• Your name
• Your email address
• Your phone number
• Your project address or general location
• A description of your project

We only collect the information you choose to give us. You are never required to provide personal information just to browse the Site.

Information Collected Automatically

When you visit the Site, standard web server logs and analytics tools may automatically collect technical information such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is collected in aggregate and is used to understand how visitors use the Site so we can improve it.

Cookies

Our Site may use cookies - small text files stored on your device - to help the Site function and to gather basic analytics data. You can set your browser to refuse cookies, though some parts of the Site may not function as intended if you do. We do not use cookies to track you across other websites or to serve you advertising on other platforms.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and project inquiries
• Schedule on-site visits and follow up on ongoing projects
• Send project-related communications (quotes, invoices, scheduling updates)
• Improve the content and functionality of the Site
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Third-Party Services

We use a small number of third-party tools to operate the Site and handle form submissions. These may include:

• Tally.so - our form provider. Information submitted through our contact form is processed by Tally. Their privacy policy governs how Tally handles that data.
• Google Analytics or similar analytics tools - used to understand Site traffic in aggregate. These tools may use cookies and may collect your IP address. You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.
• Google Maps - used to display our office location. Google's privacy policy governs data collected through the Maps embed.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

Data Retention

We retain information you submit through our contact form for as long as necessary to respond to your inquiry and manage any resulting project. If you become a customer, we retain project-related records for as long as required to fulfill our obligations and comply with applicable law. If you contact us and we do not end up working together, we delete your information within a reasonable time.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of data transmission or storage is completely secure. We cannot guarantee that your information will be protected against all possible threats, and you provide it at your own risk. If you believe your information has been compromised, contact us immediately at quotes@watsonvilledeckandfence.com.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of any future marketing communications

To exercise any of these rights, contact us at quotes@watsonvilledeckandfence.com. We will respond within a reasonable time.

Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us at quotes@watsonvilledeckandfence.com and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after any changes means you accept the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us: